This week, without any further ado, we deep dive into the experiences of one of our own. Neesha Patel is a trainer with LearnEd who heads many of our online and offline courses. While you can read more about her journey with LearnEd here, today we follow her insights from her experience of teaching LearnEd’s advanced communication skills courses.
Neesha has been in the field of communication and soft skills training for over fifteen years now, and she highlights the need for such courses in an everyday context.
“The importance of these skills is that while your technical skills may get your foot in the door, your people skills are what open most of the doors to come. Your work ethic, your attitude, your communication, your emotional intelligence and a whole host of other personal attributes are the soft skills that are crucial for career success.
With these soft skills you can excel as a leader. Problem solving, delegating, motivating, and team building are all much easier if you have good soft skills. Knowing how to get along with people – and displaying a positive attitude – are crucial for success.”
Neesha recently concluded a training session for a large manufacturing corporation, with over a thousand employees stationed in Ahmedabad. A lot of her observations in this post that you’re about to read stem from this course.
What attributes does the training program develop in the participants?
- Understanding the need for business communication
- Developing listening skills
- Developing fluency in speaking English
- Improving written communication skills for personal & business communication
- Goal setting skills
- Listening combined with critical thinking skills
- Conversational Intelligence principles based on author Judith E. Glaser’s research
A lot of leading corporate companies are now organising similar training sessions and workshops for their employees at different levels. The need for trained employees is on an all time high, and Neesha brings this perspective to her training sessions as well.
“Most corporates have realised that employees come with the technical qualifications for the job profile but they tend to lack in soft skills required for interpersonal communication and that impedes the growth of the organisation. In today’s growing economic scenario one has to keep up to the global demands of the business world and so training their employees in these aspect has become a must for corporates if they want to be successful.”
In all of this though, you ask, why LearnEd?
“At LearnEd we strongly believe that the best learning happens hands-on and in an interactive way, where the participants practice, perform, apply and respond to the learning in a very collaborative environment. We invite your mistakes as we see them as another opportunity for learning. Questions are more than welcome as they open up newer avenues for learning.”
The team at LearnEd researches and understands pressing communication needs, as well as the problems that crop up in a work environment which may impede your productivity. This research contributes significantly to our course design.
Neesha shares some specific examples and reports, “Take, for example, our appreciation session where all participants share their mutual appreciation for each other. A few participants got quite emotional as they found the entire activity very moving. Many of them had never been told anything good about them at work and so getting appreciation from colleagues and other people at work was very gratifying and fulfilling experience. Or, our first Impromptu speaking session where all our participants took part very enthusiastically and spoke on various topics of their choice. The highlight was that for all of them it was the first time that they were standing before an audience and speaking. They made their peace with their fears and it helped them so much!”
Are you inspired? Do you think that you too can enhance your professional trajectory by sharpening your communication skills? Watch this space for more on how LearnEd can help both you and your company!